Privacy Policy
J A Jackson Ltd (“we”, “our”, “us”) is committed to protecting your privacy.
This policy explains how we collect, use and protect your personal information.
1. Information We Collect
We may collect:
- Name
- Email address
- Phone number
- Address
- Details about the service you request
- Photos you upload (clearance, CCTV location, renovation)
- Payment details (processed securely via third parties)
We do not store card details.
2. How We Use Your Information
We use your information to:
- Provide quotes and services
- Schedule appointments
- Contact you about work
- Send certificates (PAT testing)
- Improve our website
- Maintain business records
- Comply with legal obligations
We will never sell your data.
3. Storing Your Information
Your information is stored securely on:
- Encrypted devices
- Secure email systems
- Secure cloud storage
4. Sharing Your Information
We may share your information only with:
- Insurance companies (if required)
- Waste carriers (for clearance services)
- Subcontractors working on your job
- Payment processors
We do not share information for marketing.
5. How Long We Keep Your Data
Typically:
- Certificates: up to 7 years
- Quotes: up to 2 years
- Invoices: up to 7 years (HMRC requirement)
6. Your Rights
Under UK GDPR, you can:
- Request a copy of your data
- Ask us to correct information
- Ask us to delete your data (where legally allowed)
Contact: colin@jajacksons.co.uk
7. Contact
If you have any questions:
? colin@jajacksons.co.uk
? 07734 089799